I have filed a complaint for mishandled baggage at the airport. Where do I find my mishandled baggage file reference?

Modified on Tue, 27 Feb 2024 at 10:21 AM

Your mishandled baggage file reference will be located in the PIR - Passenger Irregularity Report, which will be created by you or the staff member who registered your claim. 


In the PIR you will have a three-letter airport code followed by a numeric reference, e.g., DOH12345.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article